Can I cancel or change my order?
You can cancel an order within 12 hours of receiving your confirmation email. This wonβt cost you anything. Review your email for a link to cancel your order, log into your account or contact support.
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Remember, we are here to make your experience with Artzie Designs enjoyable and hassle-free. If you have any questions or concerns, please reach out to our customer service team.
Frequently Asked Questions
What is Artzie Designs' return policy for print-on-demand products?
Answer: Artzie Designs does not accept returns or exchanges for print-on-demand products unless the item arrives damaged or defective. This is because print-on-demand products are custom-made for each order.
What is Artzie Designs' return policy for personalized products?
Answer: Artzie Designs does not accept returns or exchanges for personalized products unless there is an error on our part (e.g., misspelling, incorrect design) or the item arrives damaged or defective.
What is Artzie Designs' refund policy for print-on-demand products?
Answer: Artzie Designs does not offer refunds for print-on-demand products unless the item arrives damaged or defective.
What is Artzie Designs' refund policy for personalized products?
Answer: Artzie Designs does not offer refunds for personalized products unless there is an error on our part (e.g., misspelling, incorrect design) or the item arrives damaged or defective.
How do I start a return with Artzie Designs?
Answer: To start a return with Artzie Designs, you can contact our customer service team here.
What is the timeframe for Artzie Designs' return policy?
Answer: The timeframe for Artzie Designs' return policy depends on the type of product you are returning. For print-on-demand products, you must contact us within 15 days of receiving the product. For personalized products, you must contact us within 15 days of receiving the product.
What are the shipping costs for Artzie Designs returns?
Answer: Customers are responsible for the cost of return shipping, except in cases where the item is damaged, defective, or there is an error on our part.